FAQs

Below are frequently asked questions that ICS receives and their answers. Don’t see your question? Contact ICS today!

I think I need help from a professional, but I'm not sure. What should I do?

Contact ICS! We’ll consult with you to understand the scope and severity of your situation and work with you to determine the safest and most appropriate solution. 

Will my homeowners insurance cover this?

Every situation is unique. In most cases, homeowner’s insurance will cover our services. We can work with you to navigate this process to ensure your needs are met quickly and seamlessly.

How quickly can you get started?

Our team is available 24/7/365. Our rapid response team can respond to most situations within 24-hours or less. Keep in mind that some locations cannot be cleaned until cleared by local law enforcement. ICS will manage this on your behalf – and schedule cleaning to being immediately following approval by law enforcement.

What areas of Wisconsin do you serve?

ICS serves the following areas: Milwaukee, Madison, Green Bay, Kenosha, Racine, Appleton, Waukesha, Oshkosh, Janesville, Sheboygan, Wauwatosa, Fond du Lac, New Berlin, Manitowac, Oak Creek, De Pere and most areas in Wisconsin.

Why should I choose ICS?

ICS is local, and family-owned in Sheboygan County. With ICS, you can trust that we’ll treat you like family. We specialize in our field, as opposed to taking all types of restoration projects, we are experts in decontamination cleaning. We approach our work from a place of compassion, recognizing that we’re always working with our clients on the worst day of their lives. You can trust our team to be discrete and professional, to protect your privacy.

Glossary | Resources

Caring for clients like family, one cleaning at a time. Our team is available 24/7/365 to help with unexpected emergencies.